The staff of Hope Home Care Services respects the privacy of all visitors. Please read our Privacy Policy carefully so that you understand the privacy practices relating to information gathered through this Web site.
Information Collected by Hope Home Care Services
The information gathered by http://hopehc.org generally falls into two categories:
(1) information supplied by visitors to the site when they register or initiate transactions, and (2) tracking information gathered as visitors navigate through the site.
Third-party providers, whose sites are featured on and accessed via our site, may gather information, as well.
The information you provide helps us respond to your employment inquiries. It also assists us in providing your requested physician referrals and any online preregistration program. It also helps in responding to your questions or comments, and assisting you with registration for classes and seminars.
If you submit an Application for Employment, various demographic information is required, including your name, address, telephone number; information about your work history, education, particular skills or training, honors and awards and your professional licenses. You also are asked to provide employment references and your consent to various terms and conditions of employment.
When you elect to preregister for services by completing an online registration form, you may be asked for much of the same personal information requested during registration: Name and primary language of the patient; name of person completing the registration form and his/her relationship to the patient; whether the patient has an advance directive or a durable power of attorney; identification of the healthcare services requested; identification of the patient primary care and admitting physicians; name and address of employer; diagnosis or the reasons for seeking treatment, a history of the patient’s prior hospital admissions; name, address, telephone and social security number(s), occupation and employer of person responsible for paying the bill; emergency contact information; and identification of the primary and secondary insurance plans of the person responsible for paying the bill.
Security
Generally, the information collected from visitors is stored in databases Hope Home Care Services controls. Physical access to the servers on which visitor information is stored, is restricted. Hope Home Care Services doesn’t share your personal information with anyone, except as may be necessary to verify your education, experience and other qualifications for employment.
Preregistration Information: To protect the privacy of your personal information, Hope Home Care Services encrypts this information for transit over the Internet using a Secure Sockets Layer (“SSL”) connection. The personal information you submit to preregister at Hope Home Care Services for treatment and/or tests is stored on a single server to which access is restricted to authorized hospital personnel. Once data is retrieved from the server database, these personnel will enter your personal information into our computer system, to which access is restricted.
Online Employment Application: Hope Home Care Services collects employment-related information in one of two ways. After acquiring a user name and password, you may apply for Employment in pdf format. That information is stored on a server maintained by Hope Home Care Services’ Internet service provider who emails the document containing your employment-related information to personnel in our Human Resources Department specifically authorized to access it. In the alternative, we may maintain a Profile form which you would complete and submit via a secure Internet connection directly to our Human Resources Department. There, personnel authorized to access that information review it and follow up, if warranted.
In some cases, you may be asked to provide personal information to register for seminars and classes. In those cases, you are provided a secure form for transit over the Internet, and that information is accessed by personnel authorized to process the registration.
Information you submit through use of your own email program is not secure. As effective as modern security practices are, no physical or electronic security system is impenetrable. Hope Home Care Services cannot guarantee the security of its database, nor can it guarantee that information you supply won’t be intercepted while being transmitted over the Internet.
Additionally, please note that most Web browsers allow use of an SSL connection. If your browser does not support use of an SSL connection, or if you prefer not to send your personal information over the Internet, you can mail it to the appropriate address noted on this Web site.
Retention of Information
The information submitted through this site is retained in accordance with state and/or federal laws, and document retention policies of this hospital and/or its parent company.
Protecting the Privacy of Children
Hope Home Care Services does not market to or employ children. Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses and phone numbers) over the Internet, to this organization or to anyone else. If you’re under 18, please don’t provide any personally identifying information during your visit to http://hopehc.org
Email Addresses
If you provide your email address, from time to time you may be sent emails about job opportunities with the company that Hope Home Care Services believes will interest you. We will not share your email address with providers of products or services. If you do not wish to receive emails about job opportunities, please indicate when you give your email address that you’d prefer not to receive such information. If you provide your email address, it may also be used to answer any emails you send us, or to follow up on your visit, physician referral, online preregistration program, in response to inquiries you made using Contact Us, or in response to your request for personal health records. Such follow-ups may include inquiries on transactions or submissions of information that appear incomplete.
Pop-up Surveys
This site does not presently use pop-up ads, nor does it request information from users for surveys.
Information Collected by Third Parties
This site may include links to other Web sites, and provide access to products and services offered by third parties, whose privacy policies Hope Home Care Services doesn’t control. When you access another Web site or purchase products or services or conduct other transactions through this Web site, use of any information you provide is governed by the privacy policy of the operator of the site you’re visiting or the provider of such products or services. The provider’s privacy practices may differ from those of this hospital. If you can’t find the privacy policy of any of our provider partners via a link either from the site’s homepage or from the pages on which the products or services are offered, you should contact the provider directly for more information.
Disclosure of Information
The personal information supplied by applicants for employment is shared selectively with staff members in the Human Resources Department of Hope Home Care Services, and it may be shared, as well, with recruiting and hiring managers in our home office, and at affiliated hospitals that have a business reason to know of the information because of their assigned duties.
Any personal information submitted on the form accessed through the link to “Contact” or “Contact Us,” is sent directly to the appropriate department director, who may share it with departmental or other hospital personnel whose training or expertise is necessary to provide an answer to the inquiry.
Additionally, us may occasionally release information about visitors to the site when release is appropriate to comply with the law, or to protect the rights, property or safety of visitors to Hope Home Care Services’ site, customers, the public. As business grows, we may buy or sell various assets. In the unlikely event that Hope Home Care Services, one of its affiliated units or substantially all its assets are acquired by another company, information about visitors to the site would be among the transferred assets.
Browser Level Information
Hope Home Care Services’ Web server automatically collects your IP address when you request pages from the server. An IP address is a number used by computers connected to the Internet to identify your computer so that data (such as the Web pages you request) can be sent to you. Your IP address does not tell who you are. Hope Home Care Services also collects information on the operating system you’re running on your computer and the Web browser software you’re using to access this site so can optimize its site for the most popular operating systems and Web browsers. And, because Hope Home Care Services likes to know how you found its site, it keeps track of your IP address.
Changes to This Privacy Policy
This privacy policy is subject to change. If the organization needs to change its privacy policy at some point in the future, it will post the new policy promptly. If at any point Hope Home Care Services decides to use personally identifiable information in a manner different from what was stated at the time it was collected, we will notify you and give you an opportunity to opt out of the proposed use. By using http://hopehc.org, you agree that your visit to the site, and any dispute over privacy, is governed by the then-current version of the Online Privacy Policy.
Questions or Complaints
If you have any questions or complaints that concern this Online Privacy Policy, please contact us. A representative will respond to your inquiries or help resolve any dispute concerning this Online Privacy Policy.